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"I have had terrible service since checking in. Our baby was happy, and was freely walking barefoot, and we did not worry in the least!! The sand was soft and the water clear." View Deals In the future, I’ll look for a different hotel or pay more for a better room." "This premise was very pleasant and accommodating - clean, with CoVid protocols being followed, and friendly staff who aim to please. We made the best of it while we were there. The room was not what I expected - no view & the bathroom had water damage in the ceiling. The room location felt isolated from the rest of the hotel.
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When we arrived, the original room I was reserved for was not available & was placed in a different room on the 3rd floor. We both were excited for the trip & our stay at the Caribe Hilton. We walked from the hotel to Old San Juan and enjoyed the oldest city in the United States." "I booked an impromptu trip for my daughter & I to Puerto Rico. We enjoyed snorkling from the hotel's private beach and its protected cove. BTW, one may walk up or swim up from its gorgeous pool to the bar. A bar tender at this hotel invented the Pina Colada and there is a daily tasting of the official drink of Puerto Rico at the Bagua bar at noon. We had superb food at Mojito's at a fair price, good service and generous portions. Unfortunately, the concierge, Ulysses, was the opposite. We were helped by Natalia who was so patient, kind and accommodating. "This is an absolutely beautiful historic property with breathtaking views and excellent food.